Planning your first Wellaro wellness or care visit

A little preparation helps you make a care request that reflects your needs, location and routine. This guide explains the details to review when exploring a visit through Wellaro.

Start with the service you want to explore

Visit Wellaro services to read the descriptions before making a selection. The catalogue includes massage, physiotherapy, occupational therapy, personal care and support, nanny and childcare, and wellness and companionship. Each category has its own focus and provider requirements. Choose the category that matches the support you are looking for, then review the individual options.

For massage, read the focus description as well as the service name. Your selected duration, provider level and equipment choices can affect the available options and price. A service listed in the catalogue is a starting point for your request; availability depends on the provider, area and appointment details.

Enter your suburb or postcode

Share the suburb or postcode for your visit and your preferred date and time. Include practical access details when requested, such as stairs, lift access, parking or reception arrangements. Accurate details help the booking process account for the visit you are requesting.

If you are interested in a clinic appointment, contact the Wellaro team to confirm the service and location options before making arrangements. Home and clinic options depend on the individual provider.

Choose your visit preferences

Review the duration and provider preferences shown in the booking form. For a massage visit, check the equipment and linen choices carefully. The equipment conditions beside a starting price matter: using your own suitable table and linen can produce a different quote from requesting therapist-provided equipment. Choose the arrangement you can actually provide.

Use the notes field for relevant preferences and practical information you want considered. The request and the appointment confirmation are separate steps, so check the confirmed details before planning around a visit.

Review your personalised total

Starting prices on service cards include a stated duration and conditions. Your personalised quote reflects the selections you make for your visit. Review the itemised total, any relevant travel or access charges, and separately selected extras before continuing to payment.

Keep the service, duration, location and price together when reviewing your request. If something needs clarification, ask the Wellaro team before paying.

Keep your visit details handy

After submitting your request, follow the updates and confirmation provided through the booking process. Check the appointment time, location and provider details when confirmed. If your circumstances change, contact the team so the request can be reviewed.

Ready to explore the options? Browse services or start your care request.